Loyalty – the one quality that many business owners and managers want to develop in their employees. This is also the quality that compels marketers to stick to their bosses through difficult times, convincing them to look for viable answer to many B2B telemarketing concerns. Well, you have to admit that generating qualified sales leads through this medium could be a pain. And not many people will stay working for you, what with all the pressure and challenges that they will have to face here. It is your job, as the leader, to inspire loyalty in your people. Mind you, doing that is no walk in the park, but if you know what to do exactly, then you will be on your way to a productive appointment setting campaign.
Let as look at the following, for starters:
1. Be honest – nothing can be more inspiring than being honest with your people. I know, this may sound cliché, but you have to admit that leaders who can remove ambiguities and promote accuracy and openness in the office are the ones who are most likely to succeed in fostering respect and loyalty from their employees. So try to keep that in mind as well
2. Stick to the job description – when you hired someone, you hired them specifically for the job you have in mind. Making them do things that go beyond their job description not only results in poor results (if that employee lacks the proper skill for the new job) but also resentment from your employees. Think of what would happen if you put your researchers in a big-time telemarketing job. They would not like that.
3. Get real – basically, you remove the barriers that keep people from interacting and working together. You know you have something good if people collaborate and contribute towards a better lead generation process. I mean, you can only get that if all the inputs from other members of your company share their thoughts to the one making the marketing plans. Some might even get the courage to go straight to you and share their marketing ideas.
4. Show fairness and openness to everyone – simply put, you want to be transparent, whether it is about that needed to be done or the problems that your company is experiencing. You have to show them that you are someone who appreciates good work and is not reserved with the praise, or critical analysis and advice in case things go wrong.
5. Do not tell them, show them – action speaks louder than words, so to speak. That is how you teach employees how things are done in the office, and in the way you prefer. Sure, you can let them do things their way, but you have to make sure that everyone is heading to the direction you desire.
Having loyal employees is very important in your B2B telemarketing campaign. Try following these tips and you will be able to keep your employees working for you. This is a good investment.